Proactivity in your sales and aftersales processes
We are a specialized consulting company focusing on sales and aftersales processes for companies facing complex buying decision-making processes, operating internationally across various regional markets.Through systematic processes and high data quality in CRM, we work with your teams to bring clarity and proactivity to the markets and therefore ensure greater economic resilience in the face of major global changes.
What we believe in
Empowering Companies facing Complex Sales Environments
to achieve long-term success through customer centricity, proactivity in markets, high CRM data quality and international cooperation
We believe that companies will be successful through customer centricity and proactive opportunity development in international markets
We believe that the bridge between Europe, the US, China and India is an essential factor for the market success of European SMEs in terms of culture, market-strategy, data-exchange and inter-company collaboration.
We believe that high CRM data quality in Sales and Aftersales is crucial for identifying market developments early on and encouraging entire organizations to transform.
We believe that posing questions and conundrums serves a more constructive purpose than providing quick responses, because doing so compels individuals to discuss and collaborate to attain shared objectives.
Our solutions
Aurora
A clear process for project and capital equipment sales - enabling a common language and high data quality.
Cascada
Proactive opportunity management in project and capital equipment sales - for higher win rates and shorter cycle times.
Zephyr
Proactive agent and distributor management - to generate more opportunities in the markets and applications that count.
Torrentis I
Proactive sales process in the aftermarket (spare parts & service) - from inquiry to order, for higher win rates.
Torrentis II
Proactive opportunity generation in the aftermarket - and targeted share-of-wallet growth with your top customers.
Meander
Proactive diagnostics and tailored actions – to reduce friction, regain active selling time, and refocus your team on the customer.
Why our clients choose us
Our 5 principles for project work:
Measurable Business Impact
All initiatives have a direct impact on order intake, sales or contribution margin, a strong focus on data-quality in CRM and progress is continuously evaluated with the team.
Conundrum gene
By presenting challenges as conundrums to be solved, your team members feel engaged and driven to participate in the problem-solving process. This method promotes a collaborative working dynamic where we combine our efforts to devise solutions and execute their implementation cohesively as a team.
Customer Centricity
By keeping a strict eye on the market, you’ll bring a customer centric mindset into the organization and increase proximity to your customers. This will enable you to derive how much transformation the market currently expects.
Bridge Building
You form your regional teams (e.g. India, China, US, ...) into a global business unit that works together where it makes sense, but at the same time respects "local for local".
Proven Methodology
We don’t experiment on our clients’ time. Our methods are based on decades of experience in international B2B sales organizations. They have been proven to deliver results - and our consultants are trained to explain and implement them in a practical, results-driven way.
Clear Scope
Scope the market initiative and the specific conundrum down to a feasible initiative that people can grasp.
Thanks to efficient tracking, we've already managed to convert approximately 15% more opportunities from the 'quotation' funnel phase into orders.
Robert Koert, Director Service, Trützschler Nonwovens
Our clients
Over several years, we have been working in close collaboration with:
“Proactive management of
aftersales sales funnel”
“Synching with international regions by using a joint sales funnel”
“Proactive development of order intake within Europe and the Americas”
“Tailored sales processes
quadruple annual revenues”
“Clarity about the market,
clarity about sales processes”
“Establishing Structure and Predictability in a High-Growth Sales Environment”
How we work
Full Focus on Business Impact
At scope & solve, every project starts with one guiding principle: measurable business impact. We help organizations solve the right market challenges – and drive real movement where it matters most.
1. Start with the Why
Every transformation starts with a reason. We define the client’s Why Story: What is the market conundrum we’re solving? What needs to change – and why now?
2. Define Business Impact Level 1
Together, we identify the overarching business objective – often a strategic KPI such as order intake, market share, or revenue growth in a specific region. Example: “Double North America revenue in the next three years.” This focus ensures customer centricity and aligns everyone toward a clear, measurable goal.
3. Translate into Business Impact Level 2
To achieve this goal, which operational KPIs must shift? We analyze the math behind success: hit rate, funnel intake, cycle time, active selling time, cost of sales. The goal is data clarity – because data quality drives control.
4. Derive Use Cases
We then define concrete use cases that create movement within these KPIs. Use cases describe future states – e.g., “Sales managers spend 20% more time on proactive opportunity generation.”
Importantly, they’re not deliverables. They are future outcomes that, once achieved, change performance for good.
5. Prioritize & Scope
Which use cases can be solved internally? Where do we add the most value through our methods, models, and experience?
This step is what gives our name its meaning:
We continuously define the most relevant scope – and solve it with precision.
6. Measure, Reflect, Adjust
All use cases are linked to KPIs. We constantly measure progress and reflect with your team: Are we moving the right levers? Are we solving the real conundrum?
This rhythm of data, dialogue, and adaptation keeps the project alive – and the organization in motion.
How we support to reach your goals
Within the overarching market initiative, scope & solve serves as the “moderator”, facilitating cooperation and bridging gaps between the various people, departments, and regions integral to solving the market conundrum. scope & solve, embedded within the sales organization, assumes the role of a “consultant,” contributing its specialized expertise and methodologies, as sales acts as the organization’s conduit to the market. Even during the “solving” phase, progress may stall, prompting us to pause, reflect, and potentialy revisit the scoping stage, as we may have new insights into the conundrums complexity. In such cases, we re-engage with our project team and sponsors to set the scope accordingly.
That’s why we’re called scope & solve: we continuously define the most relevant scope and solve it with precision.
Our clients seek a partner who can not only guide but also actively spearhead and participate in implementing these crucial, market-responsive transformations alongside them.
Who we are
We are a specialized task force for market initiatives
Our clients know their need for transformation and have clear long-term goals, but often struggle with the “how”. We bridge this gap by transforming broad strategic visions into actionable, market-driven initiatives. These initiatives not only garner the enthusiasm of sales teams but also foster a sense of integration across the entire organization. Leveraging high-quality data, we collaborate closely with our clients, tackling complex market challenges as a unified team. Our commitment is to “fight alongside them in the arena”, driving towards measurable, impactful results.
What our clients approach us with
Thriving amidst turbulence: strategies for sustained sales growth in dynamic markets
Our clients frequently stand at the forefront of technological progress within their core business domains. However, these core domains face mounting pressures from the reverberations of the coronavirus pandemic and evolving market trends, such as the ever-rising quality standards in India and China. Consequently, they must concurrently develop new market segments, whether exploring regional markets, uncovering novel applications within existing markets, or pursuing alternative strategies. This delicate balancing act – defending the core business while cultivating new opportunities – necessitates a profound organizational transformation, as both imperatives demand simultaneous attention.
Our service
We extend our support and moderation expertise to our clients throughout the market initiative lifecycle. Starting with a core team, we gradually involve the rest of the organization. At strategic junctures, we introduce one of the 18 methodologies that have been rigorously developed and validated through numerous customer engagements. In close collaboration with our clients, we define a project or annual budget tailored to the agreed-upon scope. Experience has shown that transformation projects typically require 2-3 years before tangible market impacts become noticeable, although internal effects often manifest earlier.
Our project partners
We are continously working in a trusting cooperation with:
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